Please be aware that we cannot refund delivery charges.
NATURAL AGATE BOOKENDS FULL
Items can be returned within 14 days and we will be happy to arrange an exchange or a full refund for you. If you live outside of these countries call us on on +44 (0)20 7499 6814 or and we can quote you an up to date charge. If your diamond is certificated, than the certificate will be shipped with the valuation. Please contact us if you need a hard copy. Valuations for all items are sent by email after the item has been shipped. Hirsh London takes no responsibility for import charges incurred. International clients may be liable for import duties. International delivery times may vary due to customs. Deliveries will need to be signed for and photographic identification is required. Upon placing an order, clients will be contacted within 48 hours with an estimated delivery date which is dependent on courier availability.Īll items are sent via Royal Mail Special Delivery in the UK or by either Fedex or Brinks internationally. We usually aim to ship items within three working days but please allow extra time in view of the current global situation.
NATURAL AGATE BOOKENDS FREE
We offer free hand-delivery within the M25, free delivery in the UK and these International destinations: Australia, Bahrain, Canada, E.U, Hong Kong, Iceland, India, Israel, Japan, Lebanon, New Zealand, Norway, Qatar, Saudi Arabia, Singapore, South Africa, All items are sent via Royal Mail Special Delivery in the UK or by either Fedex or Brinks internationally. We aim to ship items within three working days but please allow extra time at weekends, bank holidays and during our busy Christmas period. If you feel that you have received a faulty item or that your item has been damaged, please contact us within 24 hours of delivery at and attach an image of the faulty/damaged item so that we may arrange a replacement, credit or refund.We offer free hand-delivery within the M25, free delivery in the UK and these International destinations: Australia, Bahrain, Canada, E.U, Hong Kong, Iceland, India, Israel, Japan, Lebanon, New Zealand, Norway, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Turkey, U.A.E. Unfortunately, we do not offer returns or refunds on sale items, or earrings due to hygiene reasons (unless deemed faulty). If you would like to return an item, please contact us at and tell us the reason for your return. We offer an exchange/store credit where items are returned at your own expense, and are in their original saleable condition and received within 14 days of purchase. We cannot assume responsibility for any issues or delays with postage and delivery.įor international shipping costs please email us for a quote at choose carefully as we do not offer refunds for change of mind. Please note that the courier delivery times are indicative only, and may vary depending on the courier service, public holidays or busy holiday periods. Express orders will be shipped within 1-2 business days.ĭelivery time is estimated between 3-5 workings days and in some cases up to 10 working days. We endeavour to ship all standard orders within 2-4 business days. A tracking number will be provided when available. All packages are sent using trackable delivery. We use a variety of courier services to deliver your goods.
Any items considered oversized will be clearly stated in the product description. Shipping costs for oversized products are charged at a flat rate of $30. Our oversized products are not eligible for this shipping offer. Coco Cabana Collection offers $15 flat rate shipping.
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